Frequently asked questions:

Are all of our items in our store 100% organic? 

Yes, everything in our store is made with 100% organically grown cotton.

Where do we make our items?

Most of our items are made in the USA. We carry a few items that are made overseas (India) and are G.O.T.S Certified.

Is our clothing G.O.T.S Certified?

Our clothing made overseas (India) is G.O.T.S Certified. 

GOTS prohibits the use of all CPSIA inputs of concern, including phthalates, brominated and chlorinated flame retardants, as well as numerous other classes of toxic chemicals.

Our USA made clothing is not G.O.T.S certified because our organic certification comes from the Texas Department of Agriculture which is regulated and must adhere to the organic standards set forth by the USDA.

GOTS was created to regulate the textile and apparel industry overseas in lesser developed countries with little to no governmental or environmental regulations, USA has regulatory bodies that enforce everything from child labor laws to environmental pollution.

What kind of dyes do we use?

We only use low impact eco-friendly dyes that are Oeko Tex Standard 100. Our low impact dyes do not harm the environment.

International Custom Duty/Clearance Fees? 
Purchaser is responsible for any international custom clearance fees. 

Can I return/exchange a purchase?

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Once we receive the returned item or items, we will issue a refund of the items. The shipping cost will NOT be refunded. 

To start a return, you can contact us at info@littlenaturelover.com. If your return is accepted, we’ll send you a free return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at info@littlenaturelover.com.

Incorrect Shipping Address

Purchaser is responsible for incorrect address fees and redelivery fees that will be issued by shipping courier for redelivery attempts. If the package was redirected to Little Nature Lover, purchaser will be responsible for purchasing a new shipping label. 

A wrong house number or zip code is considered as an incorrect shipping address. 

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Can I cancel an order that was placed?

Yes, you can cancel the order, if the order has not shipped. Custom orders cannot be cancelled.